Effective Date: April 17, 2025

This Privacy Policy ("Policy") describes how Z-Modular Services, LLC d/b/a Zekelman Property Management and its affiliates and related entities (collectively, "we," "our," or "us") , processes Personal Information through our community websites that post a link to this Policy (collectively, the "Site").

Personal Information We Collect

"Personal Information" means information that identifies, relates to, or could be linked to an individual. Personal Information does not include publicly available, deidentified, or aggregated information.

We may obtain Personal Information about you in various ways, including directly from you, automatically through the Site, from our vendors and service providers, and from third parties. For example, we may collect Personal Information from you when you register for services, submit an application for an apartment, or browse our Site.

We may obtain the following categories of Personal Information about you:

  • Contact Information and Identifiers: including name, address, e-mail, phone number, Social Security number, driver’s license number, and other government identifiers.
  • Employment Information: including employer, job title, and income.
  • Account Information: including account login and billing information when you submit a payment through our Site.
  • Demographic Information: including household information, age, and gender.
  • Internet Activity and Usage Information: including internet and browser identifiers, such as browser type and domain name ; device details, such as operating system, IP address, and device ID; operating system; information about your use of the Site ; and Browse behavior, such as the pages you visit, the time and duration of your stay, and your referring URL.

The Personal Information we collect from you may be combined with information we receive from third parties and sources. We may also use vendors to provide interactive features on the Site. Your use of these features is voluntary, and we may retain the information you submit through these features. As an example, we may provide an interactive chat feature on the Site to assist you with customer service purposes. Once you have interacted with the chat (either with a virtual or live agent) the records of that chat may be retained and kept as a transcript. By using these features, you understand that our vendors may process the Personal Information obtained through the feature to provide the service on our behalf.

Cookies and Other Similar Technologies

We and our vendors may use cookies, web beacons, and other similar online tracking technologies (collectively, "Cookies") to collect Internet Activity and Usage Information about you and your interactions with the Site.

We may engage vendors, such as Google Analytics, for helping us understand and analyze how users interact with our Site, administering and improving the quality of our Site, and serving advertisements.

We may utilize technology provided by our vendors (such as Google Analytics and TikTok) in connection with your actions on our Site, including for advertising purposes and to better understand your interactions and experiences, including features that you engage and interact with. These technologies and advertisers may use, store, or access Cookies. Certain Sites may use Google advertising features such as remarketing with analytics, demographics reporting, and interest-based advertising.

The following vendors offer additional information regarding Cookie processing and/or tools that you can use to manage your Cookie preferences, including to limit or opt out of certain interest-based advertising:

  • Google: For more information on how Google Analytics uses the data it collects, visit policies.google.com/technologies/partner-sites. To opt out of Google Analytics Cookies, visit tools.google.com/dlpage/gaoptout. To adjust your Google advertising settings, visit adssettings.google.com.
  • Facebook (Meta): To change your settings with Facebook, log into your Facebook account and navigate to the Privacy Center at facebook.com/privacy/center or review your Ad Preferences at facebook.com/adpreferences.
  • TikTok: For more information on how TikTok processes Personal Information through Cookies, visit tiktok.com/legal/page/us/privacy-policy/en.

To opt out of interest-based advertising from companies that participate in the Digital Advertising Alliance ("DAA") or Network Advertising Initiative ("NAI") opt-out programs, please visit the DAA and the NAI.

You may be able to manage Cookies using the settings in your browser. Note that your choices will apply only to your browser or device you are using when you opt out, and you will still receive ads, but they may not be relevant to you. Your web browser may have settings that allow you to transmit a “Do Not Track” signal when you visit websites. Like many websites, our Site does not respond to Do Not Track signals.

How We Use Personal Information

We may use and retain Personal Information about you, for any purposes not inconsistent with our statements under this Policy, or otherwise made by us in writing at the point of collection, and not prohibited by applicable law, including, without limitation, the following purposes:

  • Offer Services: including by allowing you to participate in the features we offer on the Site ; servicing and maintaining your account; processing your payments and other transactions; communicating with you regarding our Site and services ; and facilitating, managing, personalizing, and improving your online experience.
  • Communicate: including providing account notifications ; providing information about our Site and services; and contacting you regarding services, billing, and transactions ; updating you about features and offers that we believe will be of interest to you ; and responding to questions or feedback; and conducting user surveys.
  • Provide Advertising and Marketing: including serving advertisements, measuring the use of our Site and effectiveness of our advertising and marketing ; and developing insights to improve our Site and provide our users with enhanced features and functionalities.
  • Operate Our Business: including identifying prospective tenants, service providers, vendors, and partners ; managing our relationships with our tenants, service providers, vendors, and partners; performing system administration and technology management ; carrying out internal administration, such as recordkeeping and auditing; and carrying out other internal business purposes.
  • Maintain Security and Integrity: including authenticating users; protecting our Site from cyber risks; enforcing our policies and terms ; preventing, identifying, investigating, and responding to fraud, illegal or malicious activities, and other liabilities; protecting our rights ; fulfilling our legal obligations; and generally providing a secure Site experience.
  • Manage Legal and Compliance: including complying with applicable laws, court orders, regulations; assisting in investigations ; protecting and defending our rights and property; and enforcing our terms, policies, or any agreements.
  • Facilitate Corporate Restructuring: including evaluating, negotiating, or executing a merger, acquisition, reorganization, restructuring, divestiture, dissolution, or other sale or transfer of some or all of our assets, as part of regular business operations or pursuant to a bankruptcy, liquidation, or similar proceeding.
  • Fulfill Other Purposes: disclosed at the time you provide Personal Information or otherwise where we are legally permitted or are required to do so.

How We Disclose Personal Information

We may disclose your Personal Information for the purposes described above to the following parties:

  • Our Affiliates and Other Brands: for our business purposes.
  • Agents, Vendors, and Service Providers: so that they may provide their services to us and help us operate our business, including Site operation and maintenance, product and customer support, promotional support, payment processing, and quality control.
  • Advertising partners: for the purposes of ad targeting, customized advertising content, and remarketing.
  • Government Entities, Professional Advisors, and Other Parties: to protect our operations and our or others’ rights, privacy, safety or property ; enforce our terms and conditions; comply with law or legal process; respond to requests from public and government authorities ; and allow us to pursue available remedies or limit the damages that we may sustain.
  • Parties to Transactions: as part of or during any negotiations of any merger, acquisition, reorganization, restructuring, divestiture, dissolution, or other sale or transfer where a party assumes control over all or part of our business or assets.

Sweepstakes, Contests, and Promotions

We may offer sweepstakes, contests, and other promotions (each, a "Promotion"), including Promotions jointly sponsored or offered by third parties, which may require submitting Personal Information. If you voluntarily choose to enter a Promotion, your information, including Personal Information, may be disclosed to us and our co-sponsors, vendors, service providers, and other parties, including for administrative purposes and as required by law (e.g., on a winners list). By entering, you are agreeing to the official rules that govern that Promotion, which may include consent to additional or differing data practices from those contained in this Policy. Please review those rules carefully.

Linked Services

The Site may include hyperlinks to websites, locations, platforms, applications, or other services operated by third parties (“Linked Service(s)”). This Policy does not apply to those External Services, which may have their own privacy policies and terms that describe how they may use and disclose your Personal Information. We are not responsible for the content or privacy practices of any Linked Services.

Some of these Linked Services may license our name and marks or may be operated by our affiliates. Unless indicated otherwise, these Linked Services are not governed by this Policy, and we encourage you to review the privacy policy posted on those Linked Services.

Your Choices

If you receive promotional emails from us, you may opt out by clicking the “Unsubscribe” link included in our emails. Please note that we may still send you administrative emails, even if you opt out of marketing emails.

Data Safeguards

We take reasonable measures to protect Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet and online digital storage are not completely secure and we do not guarantee the security of your information collected through the Site.

Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If we become aware that we have collected Personal Information from a child under the age of 13 we will remove the data as required by applicable law.

Texas Privacy Disclosures

This section is provided pursuant to the Texas Data Privacy And Security Act (“Texas Act”) and applies to Personal Information we process about Texas residents that use or access our Site, live in our communities and otherwise use our services.

We may collect the Personal Information described in the “Personal Information We Collect” section from the Sites and from offline sources, including through the community that you live in. We use and disclose this Personal Information as described in the “How We Use Personal Information” and “How We Disclose Personal Information” sections. “Personal Information” includes “Personal Data” as defined in the Texas Act. Terms defined in the Texas Act that are used in this section shall have the same meaning as in the Texas Act.

If you are a resident of Texas, subject to certain conditions and restrictions, you have the following rights with regard to your Personal Information:

  • Right to Access and Data Portability: You have the right to confirm whether we are processing your Personal Information, access your Personal Information, and obtain a copy of certain Personal Information you provided to us in a portable format.
  • Right to Delete Your Personal Information: You have the right to request that we delete Personal Information we obtained about you, subject to certain exceptions.
  • Right to Correct Inaccurate Personal Information: If you believe that Personal Information we maintain about you is inaccurate, you have the right to request that we correct that information.
  • Right to Opt Out of Sales and Sharing of Personal Information: You have the right to opt out of the sale of your Personal Information and the processing of your Personal Information for targeted advertising. If the Site sells and/or processes Personal Information for targeted advertising, you can opt out by clicking the “Customize Cookie Settings” link in the Site footer and managing your preferences. If the Site does not include this link, it does not sell or process Personal Information for targeted advertising as defined under the Texas Act. If you choose to use the Global Privacy Control (GPC) browser signal, Sites that offer the opportunity to opt out of the sale of your Personal Information and the processing of your Personal Information for targeted advertising will opt you out, as explained in the Site’s Cookie preference center. You will need to turn GPC on for each browser you use.
  • Right to Appeal: if we have denied your privacy rights request If you have been denied one of the above enumerated rights and you believe it was denied in error, you may have the right to request an appeal.

We do not profile in furtherance of decisions that produces a legal or similarly significant effects.

To exercise any of these above rights, please email legal@zekelman.com. If we deny your privacy rights request, you may appeal this decision by emailing us.

If you choose to exercise any of these privacy rights, we will not discriminate against you.

Policy Updates

We may update this Policy, as indicated by the “Effective Date” date at the top of this Policy. Any changes to this Policy will be effective as of the Effective Date, unless otherwise expressly indicated. We encourage you to review this Policy whenever you visit the Site.

Contact Us

If you have any questions about this Policy, please contact us at legal@zekelman.com.